At Shuvira, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or interact with our services.
1. Information We Collect
When you use our website, we may collect information such as:
Full name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment-related information
Account information, if you create an account
Information you provide when contacting our support team
We may also automatically collect certain technical information, such as your IP address, browser type, device information and website usage data.
2. How We Use Your Information
We may use your information to:
Process and deliver your orders
Confirm and manage purchases
Provide customer support
Process returns and exchanges
Send order and delivery updates
Improve our website, products and services
Personalize your shopping experience
Send marketing communications when you have agreed to receive them
Prevent fraud and protect the security of our website
Comply with applicable legal requirements
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Shuvira does not intentionally store your complete card details on our website. Payment information is handled by the applicable payment processor according to its own privacy and security practices.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand how visitors use our website and provide a better shopping experience.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
5. Marketing Communications
If you subscribe to our newsletter or promotional communications, we may use your email address to send you information about:
New collections
Product launches
Special offers
Promotions
Shuvira updates
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers who help us operate our business, including:
Payment processors
Shipping and delivery partners
Website and hosting providers
Customer support services
Analytics and marketing service providers
These providers only receive information necessary to perform their services.
7. Data Security
We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud and comply with applicable legal obligations.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Unsubscribe from marketing communications
To make a privacy-related request, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites or services. Shuvira is not responsible for the privacy practices or content of those third-party websites.
We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Shuvira
Email: care@shuvira.in/support@shuvira.in
Location: India
